Radio Ulster

Imagine paying for an e-bike, only for a product recall to leave you without it for more than a year. We hear how one determined customer fought to get his e-bike back, by sending through a formal letter of intention to pursue legal proceedings via the small claims court. Linzi also talks us through the process of how to file a small claim. There's been growing backlash against music created by artificial intelligence. We uncover the hidden impact on consumers and the musicians whose livelihoods have been affected. We look at the upcoming financial support available for households that rely on heating oil, and explain who qualifies for help. What's really in the food and beauty products you buy? And can food and beauty tracking apps help you make healthier choices? We investigate how they're changing shopping habits and putting pressure on retailers. And if you’ve got a story or an experience you’d like to share, you can get in touch - just email cfb@bbc.co.uk