How to avoid cowboy builders

With warnings rogue traders are a "growing menace", legal eagle Gary Rycroft shares his tips on how to avoid them and if you encounter one.

He explains why three's the magic number when it comes to quotes, and why even without a contract, a text message can be enough to take cowboy builders to court. Plus, he gives advice to one of our viewers who has recently been caught out by one.

To watch this with subtitles, go to BBC iPlayer